Privacy Policy

Overview

Westmod ("Westmod," "we," "us") is a family-owned outdoor design and build company based in Glendora, California. This policy explains what information we collect when you visit westmod.com or contact us, how we use it, and the choices you have.

Information you give us

When you request a consultation, we collect the details you enter in the form:

• The type of project, the features you're interested in, whether you have plans ready, and your budget range.
• Your name, phone number, email address, property address and zip code.
• Your preferred contact method, and whether you agreed to receive text messages and marketing.

We also keep what you send us when you call, text or email us directly.

How we use your information

• To respond to your inquiry, schedule a consultation and prepare a proposal.
• To communicate with you about your project, including project updates.
• To send marketing emails or texts, only if you opted in.
• To run, secure and improve our website, and to meet our legal and licensing obligations.

Text messages

If you agree to receive text messages, we'll text you about your inquiry and project updates. If you also signed up for marketing, we may text you about promotions. Consent to receive texts is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

We do not sell, rent or share your mobile phone number or text-messaging consent with third parties or affiliates for their marketing purposes.

Website analytics

We use Lovable's visitor analytics to understand how our website is used. It uses no cookies, stores nothing on your device, doesn't keep IP addresses and doesn't identify visitors. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.

It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links are clicked. Detailed data is kept for 90 days and daily summaries for a year. This is recorded for every visitor, without cookies and without identifying anyone.

Other services on our website

• Hosting and data storage. Our website and the consultation requests you send are hosted and stored by our website provider, Lovable, and its infrastructure partners. Like any website, their servers process technical details such as your IP address to deliver pages.
• Google Fonts. Our typefaces load from Google's servers, so Google receives your IP address and browser details when a page loads.
• YouTube videos. Project films are embedded with YouTube's privacy-enhanced mode. When you play a video, YouTube (Google) may collect information and set cookies under its own policy.
• Google Maps and Google reviews. Links to our address and reviews open Google's sites, which have their own privacy policies.

Our own website does not use advertising cookies or tracking pixels. Google's privacy policy is at policies.google.com/privacy.

When we share information

We share information only with service providers that help us run our business and website, with professionals and partners who work on your project when you've asked us to proceed, or when the law requires it. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

Your California privacy rights

If you live in California, you have the right to:

• Know what personal information we have collected about you and how we use it.
• Ask us to delete or correct your personal information.
• Opt out of the sale or sharing of your personal information. See Do Not Sell My Information.
• Not be treated differently for using any of these rights.

To make a request, email info@westmod.com or call (626) 261-0825. We may need to confirm your identity before we act on it.

How long we keep information

We keep consultation and project information for as long as we need it to respond to you, carry out and support your project, and meet our legal, tax and contractor-licensing obligations.

Security

We use reasonable safeguards to protect your information. No method of sending or storing data online is completely secure, so we can't guarantee absolute security.

Children

Our website is not directed to children under 16, and we don't knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

Contact us

Westmod · 231 W Foothill Blvd, Glendora, CA 91741 · (626) 261-0825 · info@westmod.com